Privacy Policy

At NewTech Global Xperience (“NewTech Global Xperience,” “we,” “our,” or “us”), we are committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, products, services, events, and business interactions.

By accessing our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

NewTech Global Xperience is a technology solutions and consulting company that provides digital transformation services, banking and fintech solutions, fraud prevention technologies, software quality assurance, managed services, data solutions, and technology consulting to organizations across Africa and other global markets.

This Privacy Policy applies to all visitors, customers, partners, job applicants, suppliers, and users of our website.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Information that identifies or can reasonably identify an individual, including:

• • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Country and location
  • Business contact details

Recruitment Information

When applying for employment or internship opportunities, we may collect:

• • Curriculum Vitae (CV)
  • Educational background
  • Employment history
  • Professional qualifications
  • References
  • Other information voluntarily submitted during recruitment

Website Usage Information

We may automatically collect information such as:

• • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website pages visited
  • Time spent on pages
  • Referral sources
  • Cookies and tracking technologies

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

Business Communications

• • Responding to inquiries and requests.
  • Providing information about our services and solutions.
  • Managing customer and partner relationships.

Service Delivery

• • Delivering requested products and services.
  • Supporting implementation, consulting, and managed services engagements.
  • Improving customer experience.

Recruitment

• • Evaluating applications for employment, internships, and consultancy opportunities.
  • Managing recruitment and onboarding processes.

Marketing and Events

• • Sharing newsletters, event invitations, product updates, and industry insights.
  • Conducting surveys and market research.

Website Management

• • Monitoring website performance and security.
  • Improving functionality, user experience, and content relevance.

Legal and Regulatory Compliance

• • Meeting legal obligations.
  • Preventing fraud and unauthorized activities.
  • Protecting our legal rights and interests.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• • Enhance website functionality.
  • Remember user preferences.
  • Analyze website traffic.
  • Improve user experience.
  • Measure marketing effectiveness.

Users may manage cookie preferences through their browser settings. Disabling cookies may affect certain website features and functionality.

5. Legal Basis for Processing Personal Data

Where applicable under data protection laws, we process personal data based on one or more of the following grounds:

• • Your consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Protection of legitimate business interests.
  • Protection of vital interests where required.

6. Information Sharing and Disclosure

NewTech Global Xperience does not sell personal information.

We may share information with:

Service Providers

Trusted third-party vendors who assist with:

• • Website hosting
  • Cloud services
  • Email communications
  • Analytics
  • Recruitment systems
  • Business operations

Business Partners

Where necessary to deliver solutions, services, or joint initiatives.

Legal Authorities

When required by law, regulation, court order, or governmental request.

Corporate Transactions

In connection with mergers, acquisitions, restructuring, or sale of assets.

All third parties receiving personal information are expected to maintain appropriate confidentiality and security measures.

7. Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect personal information against:

• • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Misuse
  • Destruction

While we strive to use commercially reasonable security measures, no method of transmission or storage can be guaranteed as completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal, regulatory, tax, and contractual obligations.
  • Resolve disputes and enforce agreements.

Once retention is no longer required, information is securely deleted or anonymized.

9. International Data Transfers

As a global technology company, NewTech Global Xperience may process or store information in different countries where we operate or where our service providers maintain facilities.

Where personal information is transferred internationally, reasonable safeguards will be implemented to protect such information in accordance with applicable laws.

10. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information.
  • Restrict or object to certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your information in a portable format.
  • Lodge complaints with relevant data protection authorities.

Requests may be submitted using the contact information provided below.

11. Children’s Privacy

Our website and services are intended for business and professional audiences.

We do not knowingly collect personal information from individuals under the age of 18. If such information is identified, reasonable steps will be taken to remove it.

12. Third-Party Websites

Our website may contain links to third-party websites.

NewTech Global Xperience is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

13. Marketing Communications

Where permitted by law, we may send marketing communications regarding:

• • Products and services
  • Industry insights
  • Events and webinars
  • Company news and updates

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• • Changes in our business practices
  • Legal and regulatory requirements
  • Technology and security developments

Updated versions will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or how we handle personal information, please contact us:

NewTech Global Xperience
Formerly SG NewTech

📧 Email: info@newtechgx.com
🌐 Website: www.newtechglobalx.com
📍 Nairobi, Kenya

Commitment to Privacy

At NewTech Global Xperience, protecting information is fundamental to building trust with our customers, partners, employees, and website visitors. We are committed to maintaining high standards of privacy, security, and responsible data management as we continue to deliver innovative technology solutions across Africa and beyond.

© 2026 NewTech Global Xperience. All Rights Reserved.